Соображения знать о pinco
Соображения знать о pinco
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The player’s attempts to close his account have been overlooked. The casino refunded deposits that were made after the player requested self-exclusion, therefore we marked the complaint as resolved.
The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.
The player from Quebec had requested a withdrawal prior to submitting his complaint. Unfortunately, his winnings hadn't been received at that time. After communicating with the Complaints Team, the player confirmed that the casino had made the first payment and he had planned to continue withdrawing.
The player from copyright had his account with Octocasino closed simultaneously with other accounts. He had lost his $600 deposit and hadn't been able to contact the casino regarding this. Upon receiving a complaint, we had facilitated communication between the player and the casino.
The player from Greece claimed his bonus winnings were not supposed to be reduced as he received incorrect information from the casino support but the information in the casino's T&Cs was correct.
The player from Germany won a larger amount at Bruno Casino and faced a refusal of payout despite submitting the requested documents multiple times. The player confirmed that after verifying the documents, the payout find here was successfully processed.
We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!
We advised the player to wait up to 14 days for the withdrawal to be processed. The player later confirmed the withdrawal had been received. The complaint was marked as resolved.
As far as we know, no relevant casino blacklists include PinoCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
The player from Germany has been experiencing difficulties withdrawing her winnings due to ongoing verification.
After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
Как мы до того времени говорили процедуру дополнительной верификации запускают для тех, кого заподозрили в нечестной игре; если игрок попал в базу сомнительных клиентов (конторы этой базой между собой делятся), ему дополнительная верификация надеюсь «прилететь» сразу спустя регистрации.
After the player's account was unexpectedly disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as 'resolved' in our system.